Privacy policy.

1. Who we are

HD Bespoke Developments LTD is a building contractor based in Plymouth, Devon. Registered address: 15 Hallet Close, Saltash, PL12 4UD. We are committed to protecting and respecting your privacy.

2. What data we collect

• Your name, email address, phone number, and postcode
• Company name and contact role (if you submit a commercial enquiry)
• Details about your building project
• Photos of your property (if uploaded via our quote tool)
• Drawings, specifications or tender documents (if uploaded with a commercial enquiry)
• Technical data: IP address, browser type, pages visited

3. How we use your data

• Respond to your enquiries and provide quotes
• Communicate with you about your project
• Improve our website and services
• Comply with legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes. Uploaded documents are transmitted by email for the purpose of responding to your enquiry and are not retained on our servers.

4. Legal basis

We process your data on the basis of legitimate interest (responding to your enquiry), contractual necessity (fulfilling our services), and consent (where explicitly given).

5. Data retention

We retain your data for as long as necessary to fulfil the purposes we collected it for, typically 2 years after last contact.

6. Your rights

Under UK GDPR, you have the right to access, correct, delete, and port your data, and to withdraw consent at any time. Contact us to exercise any of these rights.

7. Cookies

Our website uses essential cookies for functionality. We do not use tracking or advertising cookies.

8. Third-party services

• Resend (email delivery)
• Vercel (website hosting)
• Google Sheets (lead logging, if configured)

9. Contact us

• Email: hdbespokedevelopmentltd@gmail.com
• Phone: 07472 942403
• Address: 15 Hallet Close, Saltash, PL12 4UD

10. Updates

We may update this policy from time to time. The latest version will always be on this page.